Terms and Conditions
Our terms and conditions include a snapshot of our Returns policy, Supply of products or Services, local pick up and payment. Please read and agree to these before placing your order.
Returns Policy
We sell second hand goods – including books – and aim to describe their condition as accurately as possible. Our returns policy complies with the ACCC Consumer guarantee and associated Australian Federal and Western Australian Consumer law. For more information, visit our Refunds and Returns page.
Supply of products or services
We generally trade with all and sundry in good faith. We love what we do, strive for a Lo-fi (low key) life and hold ourselves to a particular ethical standard.
We aim to buy at a fair price for both us and the seller. Buys often include postage costs that are added to our Cost of Goods sold (CoGs). As we deal in second-hand books and wares, we tend to have very limited stock of each item (for example, only one of each book title in stock), It is a delicate balance to buy and price fairly, keeping CoGs etc. in mind. Thanks to all the sellers we have dealt with that understand this balancing act and to the customers who choose to buy from us.
Within the bounds of applicable Australian law, we reserve the right to refuse service to anyone for any reason at any time including but not limited to: individuals, businesses / resellers and / or their Agents.
Local pick-up and payment
Stockroom (W.A. 6064) is open by appointment for pick-up / browsing. We also post items Australia wide. If visiting, please msg us or go to our Appointments page to book.
If item is paid for in advance e.g. via EFT etc., item is held indefinitely until we can coordinate pick-up from W.A. 6064.
Post and your payment method
For website orders where payment method is EFT / bank transfer or PayPal, if for some reason you cannot pay within 48 hours please contact us via email infoatretrorocketdotcomdotau.
This time limit does not include payment clearing. In addition, we do offer credit card payment over phone (subject to approval).
Please contact us to alter your payment method, or for any other reason.